We want you to love your custom pillowcase. If you are not entirely satisfied with your purchase, we’re here to help.

Returns: You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

The Refund Process: To ensure the fastest possible refund, all reimbursements are credited directly to your Lendsafe Wallet. From there, you can:

Use the balance for your next purchase with an extra 5% discount.

Withdraw the funds directly to your linked Nigerian bank account. Please note: Manual bank transfers may take up to 14 business days, whereas Lendsafe Wallet refunds are near-instant.

Non-Refundable Items:

Items damaged by the customer.

Orders placed with incorrect custom photos provided by the user.

For any questions on how to return your item to us, contact our 24/7 support team via the Lendsafe App. T&C Apply.